FAQ

Frequently asked questions you may have

About our services and products.

Subscribe to Zeina Soufi Academy Once the course is paid by any online payment method, the course is automatically sent to your account on the Academy website, By receiving the course digitally, you are not entitled to request a refund of its fees for any reasons, whether related to your time or inability to follow it up for your own personal reasons or to disagree with some of the opinions presented in the course. Follow Dr. Zeina Sophie's videos on her official accounts on social media platforms to learn her opinions and thoughts before signing up for any course. However, the subscriber has the right to recover the fees of the courses that have not yet been launched and which have not been received on his account on the Zeina soufi Academy website, but once the course is launched and available digitally on his account, he is not entitled to claim the fees back or to exchange them for another course.
Of course there will be a certificate of attendance which will be sent in the form of a pdf file to all those who wish to receive it who attended the course. They will be emailed.
Unfortunately, you cannot pay for one of our services by installment, as you must pay for the service exclusively at once.
Yes, you can, where you are not required to have a dollar balance, all you have to do is pay in your local currency through your Visa or Master card and the bank will transfer the value of the service you purchased from your local currency to the dollar according to your country's central bank.
There are several ways to pay for any of our services, you can check the support section periodically for available payment methods.
You can subscribe to any of the courses we offer by visiting the course page on our website and by clicking the "Sign Up" or "Buy Now" button. You will be directed to the secure payment page where you can choose your preferred payment method and complete the purchase.
Yes, all coursettes are available to access via any device that supports Internet connectivity, including mobile phones, tablets and PC.

We hope these FAQs have provided you with the information you need about the products and services we offer.
If you have any further enquiries, please feel free to contact our support team via email or phone.